If your website hosting company offers live chat support, you will be able to talk to a representative live and find out helpful information or get a problem resolved timely. The basic advantage of using chat instead of calling to talk with a live person is that you'll need only a computer with web access, which means that you will not pay any charges in case you're in another state or country. What's more, it'll be much simpler to copy and paste information like domain names, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The real-time chat is also a quicker solution to contact your website hosting provider's support crew compared to using a ticketing system. What's more, in case some issue needs some more time to be taken care of, you can do something else while you wait for assistance on the live chat, which means that you won't lose time - something that's not possible when you're on the phone.

Live Chat Support in Hosting

As part of the support services that we provide for all of our Linux hosting, you can find live chat support which is online every day, even on holidays. You can contact us regardless if you already own an account or not, since we will assist you with pretty much anything, ranging from providing you with common info on our services in case you aren't a client yet and you're thinking about ordering one of the packages, to helping you with installing an e-mail account in an email client. Some problems are more technical and time-consuming, and you'll have to take advantage of the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all our prospective and active customers. If you're looking for a new hosting account, you are able to chat in real time to one of our representatives and get more details about our semi-dedicated hosting in order to select the right package for your web sites. If you already have an account with us, we can support you timely with billing, general and first-level techmatters. Although in some cases you may have to open a ticket as there're things that can't be resolved on the live chat, we will be able to assist you with various basic tasks, like installing an email account in an email client or redirecting one domain name to another one. As a result, you'll enjoy timely support and you'll save a long time.