1 hour ticket response
Dry Western ’s team of customer service technicians is dedicated to supplying rapid answers to each of your inquiries. We’ll examine your technical support ticket the moment it is submitted and will respond back to you with a solution to the problem within less than 1 hour after the technical support ticket submission. In reality, our average response time is 20 minutes.
A First–Rate Tech Support Service
We’ve got a team of web hosting support experts who are ready to answer all your queries every time you require assistance. The majority of our client service team representatives have many years of experience in the Linux hosting field, so you can always rely on fast and accurate answers to your problems.
An Intuitive Help Section
Included in the Web Site Control Panel is an easy–to–navigate Help Center section, which features various information sources. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and website administration articles, watch the step–by–step video tutorials or refer to the F.A.Q. database.
