Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Warranty

  • Our tech assistance Dept is present round–the–clock to respond to every one of your support inquiries. Every ticket you send out to us shall be resolved within up to 1 hour. If your problem calls for help from one of our administrators, we will forward the ticket to the person on duty and will notify you that the situation will soon be resolved.

  • Top quality support service

  • Professional Customer Support Service

  • We are on–line for you night and day to provide assistance and technical support and to assist you with any trouble that you might run into when maintaining your virtual server. We are able to support you with all pre–configured apps, including your Operating System, server management panel (with respect to the VPS type) and the Web Site Control Panel designed 100% by us.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is included without charge in your virtual server, you can easily find a content rich Help zone, which incorporates everything you need to learn about administering your internet sites and programs. We have included a wide range of how to reports and video tutorials that show the standard website managing duties in an easy to comprehend manner.